Shipping Policy
Digital Product Delivery Policy
At Soutien Solutions, we’re committed to providing a seamless experience when you purchase our digital products. Please review our Digital Product Delivery Policy below for information on how your purchased products will be delivered and accessed.
Delivery Method: All orders for our digital products are processed immediately after payment confirmation. Upon completing your purchase, you will receive an email containing links that you can use to download the product you’ve bought. The product is provided in PDF format for your convenience.
Access to My Account Section: After making a purchase, you will receive an email inviting you to set a password for your account on our website. Once you’ve set your password, you can access the « My Account » section on our website. This section allows you to view and access your current order as well as your previous orders.
Technical Support: For any technical support, questions, or assistance related to your digital product purchase, feel free to reach out to us. You can contact us at info@soutiensolutions.com or use our contact form available at https://soutiensolutions.com/contact-us/
We’re here to help ensure a smooth experience with your purchase.
Refund and Exchange Policy: For information about our refund and exchange policy, please visit our dedicated page at https://soutiensolutions.com/return-policy/
We recommend reviewing this policy before making a purchase.
License and Usage Policy: Details about the license and usage policy for our digital products can be found at https://soutiensolutions.com/terms-of-use/
This policy outlines the terms of use for the products you purchase from us.
Terms of Sale: We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Bancontact.
We appreciate your business and strive to provide you with the best possible experience when you choose Soutien Solutions for your digital product needs. If you have any further questions or require assistance, don’t hesitate to contact us.
Thank you for choosing SoutienSolutions!