Terms and conditions of sale

Terms and Conditions of Sale for the Digital Intervention Tools Store

These Terms and Conditions of Sale (« T&C ») outline the purchasing and usage terms for digital products offered on the digital intervention tools store operated by Soutien Solutions. By placing an order on our platform, you unequivocally accept all of these T&C. Please read them carefully before finalizing your purchase.

1. Prices and Taxes

Product prices are displayed in CAD, USD or euros and are subject to applicable taxes. Tax amounts will be clearly stated during the order phase or on the payment page. The displayed prices are those in effect at the time of the order.

2. Payment Methods

We accept the following payment methods: credit cards, PayPal, Apple Pay, Google Pay, and Bancontact. All transactions are secure and processed through our automated system.

3. Products and Stock

Our products are exclusively digital, meaning there is no stock limit. As long as a product is available for sale, you can access it and place an order during the sale period.

4. Placing an Order

To order a product, add it to your cart and follow the instructions to complete the transaction through our automated system. You also have the option to use express checkout directly from the product page.

5. Account Creation

Creating an account is optional but allows you to access your previous purchases, invoices, past downloads, as well as the ability to modify your profile information.

6. Shipping

Since our products are digital, delivery is immediate. For more details, please consult our shipping policy at https://soutiensolutions.com/shipping-policy

7. Returns and Refunds

For information on our return and refund policy, please refer to https://soutiensolutions.com/return-policy

8. Support and Contact

In case of any issues with your purchase or for any other inquiries, please contact us at the following email address: info@soutiensolutions.com, or use our contact form available at https://soutiensolutions.com/contact-us

9. Privacy and Security

Information regarding privacy and security is available in our privacy policy: https://soutiensolutions.com/privacy-policy

10. Applicable Law and Copyright

For information regarding applicable law and copyrights, please review our terms of use: https://soutiensolutions.com/terms-of-use

11. Changes to T&C

We reserve the right to modify these Terms and Conditions of Sale at any time. Any changes will be communicated to our customers through this page.

12. Communications

Order confirmations, newsletters, and notifications for download links are sent via email to the address provided during the order.

By placing an order on our digital intervention tools store, you acknowledge that you have read, understood, and accepted all of these Terms and Conditions of Sale.

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